Frequently Asked Questions

Q1. What is soy wax?
Soy wax is a plant-based wax made from soybean oil. It is a popular choice for candle making because of its smooth finish and versatility.

Q2. What are the benefits of soy wax candles?
They are made from a renewable plant-based source and can provide a clean, attractive finish.

Q3. Are soy wax candles natural?
Soy wax is derived from soybeans, but the final candle may also contain fragrance oils and additives. Check individual descriptions.

Q4. Do soy wax candles burn longer?
They can have a longer burn time, but this depends on the wax blend, wick size, and burning conditions.

Q5. Do soy wax candles produce smoke?
They can produce some smoke if the wick is too long. Keep the wick trimmed to reduce soot.

Q1. What products do you offer?
We offer decorative candles, floral candles, lotus candles, urli candles, and aromatic candles.

Q2. Are your candles suitable for gifting?
Yes! They make thoughtful gifts for birthdays, anniversaries, weddings, and festivals.

Q3. Are your candles handmade?
Our collection focuses on creativity and attention to detail. Check individual descriptions.

Q1. How can I place an order?
Browse our website, add items to your cart, and proceed to checkout.

Q2. Can I modify my order?
Please contact us within 12 hours if you need to change your order.

Q3. Can I cancel my order?
Because all products are handmade, we cannot accept cancellations once placed.

Q1. Do you deliver across the UAE?
Yes, we deliver across the UAE with our courier partners.

Q2. How long does delivery take?
Typically 1-2 business days after dispatch within the UAE.

Q3. What if my order arrives damaged?
Contact us within 24 hours with your order number and clear photographs.